Successful host families are people who demonstrate a healthy duty of care.

Host families must:

  • Have a warm friendly engaging personality and be flexible
  • Have acceptable moral and social values
  • Be willing to accept and experience people from all different cultures
  • Be located no more than a 10 to 15 minute walk to public transport and preferably no more than a 40 – 45 maximum travel time to where student will be studying
  • Have a balanced view in their judgement between the need for an income and the welfare of the student
  • Provide clean and tidy accommodation at all time
  • Ensure that in the event of an accident or illness the student receives medical attention in the home or in need taken to see a doctor or taken to hospital

  • Provide nourishing meals and joins students at meal times
  • All hosts and any other people living in their home over the age of 18 years must hold a current working with children’s check/card and take out the recommended host insurance policy. For more details refer to the application form.

If you have not hosted an international student before this may not be easy at first and it is important to understand that it will be equally difficult for the student as well so patience is required on the part of the host and the student. Good communication is essential which the host is expected to encourage from the moment your student arrives so they feel happy, secure and welcome


Washing machine must be provided for all students who stay with you. If it is a VIP booking then hosts are expected to do their laundry as this is included in their fees. Under 18 year old students must also have their laundry done for them as this is included in their fees. Over 18 year old students can do their own laundry once you show them how to use your equipment. Some hosts prefer to do the laundry for all students regardless of their age or the package they have chosen.

Toiletries and bed linen:

  • Items such as toilet paper and soap are to be provided by the host
  • Bed linen and towels to be provided
  • Students are expected to provide their own personal items such as toothpaste etc.


Students are expected to keep their bedrooms and bathrooms in clean tidy conditions at all times.Hosts are expected to clean their bedrooms and bathrooms once a week. Some students may be happy to do this themselves.

Locks and keys:

Bedrooms: For safety reasons it is recommended that bedroom doors are not locked. Living in a homestay should be a matter of trust. It is advisable that students do not leave large sums of money or other valuables in their bedrooms when unattended.

Bathrooms: It is advisable to provide locks for bathroom doors

House Key: On arrival students must be given their own house key

Communication: On arrival as part of their orientation please ensure that you give the student your phone number and address and ask them to carry this with them at all times in case of emergency. Likewise ask the student for their mobile number as well.


PO Box 1282 East Malvern Vic 3145